Royal Bank of Canada ("RBC")
RBC is one of the strongest, most stable banks globally and has a Tier 1 Capital Ratio of 13% as of Feb 2011. By market capitalization, RBC is among the top 20 largest banks globally, and is the 6th largest bank in North America as of Feb 2011.
RBC is a leading provider of financial services, operating since 1869. RBC has more than USD711 billion in assets and credit ratings of Moody's Aa3 and Standard & Poor's AA-. RBC Capital Markets employs over 3,000 professional and support staff to deliver products and services out of 75 offices in 15 countries in Asia and Australia, the U.K. and Europe, and in every major North American city.
Royal Bank of Canada operates its banking business in Japan through Tokyo Branch, as a licensed foreign bank ("RBC Tokyo").
RBC Tokyo provides wholesale banking services in Japan since 1981.
- Conflict of Interest Management
- The Japan Bankers Association Customer Consultation Centre: The centre is an window to accept customer consultation, opinion or claim on a bank accessible on a gratuitous basis. Please visit (http://www.zenginkyo.or.jp/adr/) for further details. The Japan Bankers Association is the designated dispute resolution organization under the Banking Law.