Billing and Pricing FAQs

You can expect to receive your invoice by the 15th calendar day of each month (for the previous billing cycle).

RBC Clear will direct debit the account specified on the billing onboarding form. The direct debit will occur on the last business day of the month for the amount specified in the latest invoice.

Please ensure that there are enough funds in the account specified in your invoice to cover all the charges prior to the last business day of the month.

RBC Clear conducts accruals of charges and fees from the 1^st calendar day of the month through the last. You can expect to receive an invoice by the 15^th calendar day of the following month.

RBC Clear provides fee schedules to its customers that outline the fees applicable to your RBC Clear accounts and services. To find the fee schedules within the RBC Clear portal, click on the relationship tab on the top left corner, and locate the documents section. Located in the documents section in the RBC Clear Portal.

You will receive your PDF invoices electronically via email.

Yes, all charges are transparent and detailed on the invoice. If you have any concerns, kindly reach out to your account manager.

If you notice any discrepancies, please contact your account manager. They will promptly investigate and resolve the issue.

To change your preferred direct debit account, reach out to your account manager. They will send you an onboarding form to update.